Fire safety engineer carrying out fault finding on a ceiling smoke detector during a 24/7 fire alarm call out in the UK
Call Outs & Fault Finding

24/7 Fire Alarm Call Outs & Fault Finding

Rapid response from certified UK engineers — panel faults, false alarms, detector issues and emergency call outs diagnosed and resolved fast.

When something goes wrong, we're already on the way

False alarms, fault codes on the panel, a detector that won't reset — fire alarm faults rarely happen at convenient times. Guardian Fire Solutions provides 24/7 fire alarm call outs across London and the UK, with certified engineers on hand to diagnose and fix issues before they disrupt your business or escalate.

We work across all major panel manufacturers and carry common parts in the van. The majority of faults are resolved on the first visit, and every call out is documented in your fire safety logbook with a written report and recommendations.

If you need ongoing peace of mind, we'll roll your call out cover into a planned maintenance contract at a predictable monthly cost.

What's included

  • 24/7 emergency response across the UK
  • All major panel manufacturers supported
  • Common parts carried on the van
  • Same-visit resolution wherever possible
  • Written fault reports and recommendations
  • Optional planned maintenance contracts
Why Choose Us

Built On Trust & Compliance

Certified & Experienced

Industry-accredited engineers with years on the tools.

Fast Call Outs

Quick response across the UK when issues arise.

Compliance Focused

Every service aligned with BS 5839 and current regs.

Clear Communication

Honest reporting, transparent pricing, no jargon.

Reliable Maintenance

Predictable schedules and dependable workmanship.

Commercial & Residential

Tailored support for businesses and homes.

Certified

Certified & Trusted

Backed by leading industry certifications — your assurance of quality and compliance.

Fike Safety Technology certification logo — Guardian Fire Solutions accredited UK fire safety partner

Fike Safety Technology

Approved Installer

Fire Industry Association certification logo — Guardian Fire Solutions accredited UK fire safety partner

Fire Industry Association

CPD Certified

Aico certification logo — Guardian Fire Solutions accredited UK fire safety partner

Aico

Expert Installer

FAQs

Frequently Asked Questions

BS 5839 recommends fire alarm systems are inspected and serviced by a competent person at least every six months. Guardian Fire Solutions schedules visits to keep your system fully compliant year-round.

Yes. We offer 24/7 rapid response call outs for fire alarm faults and urgent issues across commercial and residential properties throughout the UK.

Yes. We carry out monthly function tests and full annual three-hour duration tests on emergency lighting systems in line with BS 5266.

We cover London and the wider UK, supporting commercial premises, landlords, property managers and residential clients with fire safety servicing and call outs.

Yes. Our engineers are FIA-trained and industry accredited, with current certifications from leading fire safety bodies including the Fire Industry Association, Fike and Aico.

Yes — use the form on this page, call us or send a WhatsApp message and we'll get back to you the same working day.

Get In Touch

Request Your Free Quote

Tell us about your property and the service you need. We'll get back to you the same working day with a no-obligation quote.

We respond within one hour.